An interactive kiosk is a computer terminal that integrates specialized hardware and software to provide access to customized information and applications for user engagement. As per the latest market research report published by Technavio, the global interactive kiosk market size will grow by USD 6.08 billion during 2019–2023. Get the free sample report below for the detailed information.
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Vendors are focusing on developing new products that will enhance the customer experience, to gain a competitive edge in the market. Vendors are working toward the development of self-service kiosks that use technologies such as AI and facial recognition, to achieve this. The use of such technologies helps kiosk systems to learn from customer data and develop into a smarter system with functionalities like voice assistant and customer order prediction.
Although the use of these new technologies in interactive kiosks is still in the early stages, several market vendors have deployed interactive kiosks that use technologies such as AI and facial recognition in multiple pilot projects. For instance, in December 2017, CaliBurger LLC announced that it deployed new self-service kiosks at its Pasadena location that uses AI and facial recognition technology to order, pay, log in to the restaurant’s chain loyalty/reward program.
Hence, the integration of advanced technologies in the interactive kiosk are expected to drive the growth of the global interactive kiosk market at a CAGR of 4.91% during the forecast period. To know the complete and in-depth analysis and forecast of this market get the complete report by clicking the link below.
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